Kanban Systems Improvement Course
Live Virtual, UK/London time
7-8th July 2022

504 Reviews

£995 + VAT. When is VAT added?

The Kanban Systems Improvement (KMP 2) course concentrates on the complex demands of a multi-teamed organization and explores how to maintain momentum beyond initial improvements realized from a successful Kanban implementation.

You will learn how to extend your previous knowledge established during the Kanban System Design course. You will explore the rollout and daily operation of a Kanban system. You will consider what type of Kanban initiative is most appropriate for your organization and how to effectively manage and evolve it over time. Learn how to improve agility with asymmetrical commitment and regular cadences for meetings and feedback. The class also covers metrics and effective policies.

Who Should Attend

This is part 2 of a 2-part credential certificate program for KMP. The attendee must, at minimum, take day 2 of the Kanban System Design (KMP 1) course so that they get experience with STATIK exercises. We do not exempt people from taking the KMP 1 course based on field experience or non-KU prior training.

Course Objectives

  • Learn the basics of evolutionary change and why it is the preferred, humane approach and effective at dealing with resistance to change
  • Utilize the Kanban cadences to provide important feedback loops to grow, evolve, and improve your Kanban system for continuous improvement and sustainable customer satisfaction
  • Manage dependencies across multiple Kanban systems
  • Learn the fundamental Kanban metrics to utilize them to make informed decisions
  • Learn tools for balancing demand and capacity, including managing variability, improving flow, and shaping demand


This course has been accredited by the Kanban University. Students completing this class and the Kanban Systems Design (KMP I) class will receive the Kanban Management Professional (KMP) credential.

Venue Location

This will be a Live Virtual Remote/Online Course. Find out more about our online courses.

You will attend online and be able to see, hear and interact with the trainer and the other attendees. The format and structure of the course remain the same and we cover all the same material and topics as if you were attending in person.

Attendees will interact throughout, joining in discussions and taking part in group exercises. Lessons are be broken down into short sections followed by a break to allow regular time away from the screen.

Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Class Requirements:

  • Computer with an internet connection, Microphone, Speakers & Webcam.
  • Free install of Zoom.
  • We can assist you with the set up if required.
  • The trainer will be available before the course starts to offer technical assistance.
Simon Kneafsey

About The Trainer

Simon Kneafsey is an Accredited Kanban Trainer with Kanban University & TheScrumMaster.co.uk. He is on a mission to simplify Agility for 1 million people. He has helped 10,000+ people in 1000+ organisations in 35+ countries so far, and he can help you too!

Simon’s courses come highly recommended with 500+ personal LinkedIn recommendations. He is 5 star rated on Trustpilot & Google. His clients include Google, NASA, the United Nations, Toyota, Coca Cola, Microsoft, Roche, GSK and many, many more. Simon is also a Professional Scrum Trainer with Scrum.org.

You can read more about Simon Kneafsey on LinkedIn, TheScrumMaster.co.uk and you can contact him here.

Frequently Asked Questions

Are there still spaces available on this course?
If you can see the ‘Register’ button at the top of the page then there is space available.

What are the course hours?
Courses start at 09:00 and finish at 17:00 each day in the country/time zone listed.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.

How much does the Kanban Management Professional (KMP) credential cost?
The price of the Kanban Management Professional (KMP) credential is included in the course fee.

How do I achieve the Kanban Management Professional (KMP) credential?
Participants completing the Kanban System Design and the Kanban Systems Improvement courses receive the Kanban Management Professional (KMP) credential. No assessment is required.

How many people will attend?
Our courses are kept small to ensure a premium experience.

I’m not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU’s for attending a course.

Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.

Can I pay via Credit/Debit card?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay via Credit Card’ option.

Can I pay via Invoice?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay later via Invoice’ option. Alternatively email us at Support@TheScrumMaster.co.uk.

Do I need to pay VAT?
For Live & Online Courses, VAT is added if you are in the UK. VAT will not be added if you are in the EU or the rest of the world.

For In-Person Courses, VAT is added if the course is taking place in the UK or EU. VAT will be removed if you supply an EU VAT number and are outside the UK.

Where can I find your course booking policies?
Visit our course policy page.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
Email us at Support@TheScrumMaster.co.uk.

Course Feedback

“I had a two-day course with Simon and it was a really great experience. He is an amazing teacher and I have learned a lot from him. I recommend him to all the people that want to learn about Scrum.”
Aleksandar Katalina. Senior Product Owner at Hooloovoo

“I attended a virtual course led by Simon in Nov 2020. I was a bit worried about the course being online but Simon managed to let everyone feel at ease and encouraged to participate. The course material was very good and understandable and the use of online tools to enable teamwork great. Simon is an excellent teacher and always took the time to answer questions.”
Katja Zebisch. Special Projects Lead at Oxford Biomedica

“Simon delivered an engaging and educational two-day course. Utilising all of the digital tools available to deliver a seamless workshop. The learning materials were super clear, and the exercises were fun and snappy. I learnt a lot in two days that I can’t wait to put into practice.”
Nicolas Copeland. Consultant at Capgemini Invent

“The training provided by TheScrumMaster.co.uk was thoroughly enjoyable and educational. I will be recommending them to others.”
Chris Connor. UK Police

“I attended a class from TheScrumMaster.co.uk in Chicago. The discussions and facilitated exercises made the material apply to real-world situations. We covered a lot of information in 2 days, and I felt there was excellent value in the class. I would recommend this class to others.”
Vickie Ali. Motorola

“Really enjoyed the course with TheScrumMaster.co.uk this July. They explained everything very clearly and got us to work in groups to make sure we understood all the concepts.”
Tina Akpogheneta. VMware

“Took the course with TheScrumMaster.co.uk. Found it really helpful and engaging. Would recommend it to anyone who is starting out with Scrum.”
Tim Marlow. Director

“Thanks TheScrumMaster.co.uk for a great two-day course. It’s a course I’d recommend and it was great value.”
Liz Perry. Project Manager