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Professional Scrum Master II course Live Virtual (London, UK time) 17-18th June 2021

£1,295 + VAT. When is VAT added?

Professional Scrum Master™ II (PSM II) course is a 2-day advanced Scrum Master class designed to support Scrum Masters in their professional development. The PSM II class is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey. The course also includes a free attempt at the globally recognized Professional Scrum Master II (PSM II) certification exam.

Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Scrum Team, Product Owner and organization. The class then teaches students about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.

Over the 2 days, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:

  • The Scrum Master as a Teacher
  • The Scrum Master as a Coach & Mentor
  • The Scrum Master as a Facilitator
  • The Scrum Master as a Change Agent

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.

There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.

View the different Focus Areas covered within this class and others. You can download the course datasheet for offline reading.

Who Should Attend

The Professional Scrum Master II course is an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework. It is particularly beneficial for those people with at least one year of Scrum Master experience.

Course Objectives

  • What practices, tools, skills and stances make an effective Scrum Master
  • How the Scrum principles and values help guide Scrum Masters in the decisions they make
  • How the Scrum Master acts as a servant-leader and improve their ability in this role
  • What the Scrum Master can do to support Development Teams and Product Owners to become more effective
  • Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility
  • Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams
Course Topics

  • Effects on the organization of a successful Scrum Master
  • Dealing with complexity and servant leadership
  • Dealing with team conflict
  • Removing impediments
  • Facilitation techniques
  • The Importance of a “Done” Increment
  • The Sprint Goal
  • Refresh the purpose of the Scrum Events
  • The role of management in Scrum
  • Successful product delivery
  • Measurement in Scrum
  • How to support the Product Owner
  • Scrum Master as a change agent

Assessment & Certifications

All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. If you attempt the PSM II assessment within 14 days and do not score at least 85%, you will be granted a 2nd attempt at no additional cost. You are also entitled to a 40% discount on the Professional Scrum Master III (PSM III) assessment. These industry-recognized PSM certifications require a minimum passing score.

Venue Location

This will be a Live Virtual Remote/Online Course. Find out more about our online courses.

You will attend online and be able to see, hear and interact with the trainer and the other attendees. The format and structure of the course remain the same and we cover all the same material and topics as if you were attending in person.

Attendees will interact throughout, joining in discussions and taking part in group exercises. Lessons are be broken down into short sections followed by a break to allow regular time away from the screen.

Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Class Requirements:

  • Computer with an internet connection, Microphone, Speakers & Webcam.
  • Free install of Zoom.
  • We can assist you with the set up in the days before the class if required.
  • The trainer will be available for 30 minutes each day before the course starts to offer any technical assistance required.
Chris Bexon

About The Trainer

Chris Bexon is a Scrum.org Professional Scrum Trainer, Scrum Master and Agile Transformation Coach with 20+ years experience.

He is passionate about building high performing organisations and teams, growing Agile cultures, and enabling people to more efficiently and effectively deliver value. His focus is to transform organisations to achieve a sustained competitive advantage.

You can read more about Chris Bexon on LinkedIn and you can contact him here.

Frequently Asked Questions

Are there still spaces available on this course?
If you can see the ‘Register’ button at the top of the page then there is space available.

What are the course hours?
Courses start at 09:00 and finish at 17:00 each day in the country/time zone listed.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.

What experience do I need to attend?
This an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework. At least one year of Scrum Master experience is suggested.

How much does the Professional Scrum Master II (PSM II) certification cost?
The price of the PSM II assessment and certification is included in the course fee. You will also receive a 40% discount on the PSM III assessment.

How do I achieve the Professional Scrum Master II (PSM II) certification?
The PSM II certification is achieved by taking and passing an online assessment in your own time in the days/weeks following the course. It can be taken from any internet-connected computer.

What is required to achieve the Professional Scrum Master II (PSM II) certification?
The PSM II assessment is comprised of multiple-choice questions that must be completed in 90 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSM II assessment.

Why learn with TheScrumMaster.co.uk?
We have helped 10,000+ people learn Scrum and we can help you!
Free resources to help you learn Scrum fast! 
Exclusive practice assessments to get you certified fast!
Join our community and keep learning after your course. 
Free online coaching and consultations.
Regular chances to attend another course for free!
Join our Affiliate program and earn free course places.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I’m not sure if I have enough experience to take the course. What should I do?
Email us at [email protected] and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU’s for attending a course.

Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.

Can I pay via Credit/Debit card?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay via Credit Card’ option.

Can I pay via Invoice?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay later via Invoice’ option. Alternatively email us at [email protected].

Do I need to pay VAT?
For Live & Online Courses, VAT is added if you are in the UK. VAT will not be added if you are in the EU or the rest of the world.

For In-Person Courses, VAT is added if the course is taking place in the UK or EU. VAT will be removed if you supply an EU VAT number and are outside the UK.

Where can I find your course booking policies?
Visit our course policy page.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
Email us at [email protected].

Course Feedback

“The training provided by TheScrumMaster.co.uk was thoroughly enjoyable and educational providing me with sufficient knowledge to pass the PSM examination on the first try. I will be recommending then to others wishing to become Scrum Masters.”
Chris Connor. UK Police

“I had a Scrum training course from TheScrumMaster.co.uk. The instructor clearly knows his stuff and how to teach it. I would recommend him to anyone considering Scrum training as he not only delivers the core course contents but wraps it around his extensive industry knowledge.”
Nelson Caicedo. Salesforce

“Simply put – an excellent trainer. Not so simply – All Scrum areas expert with solid practical experience.”
Mariyan Tashev. Team Lead at VMware

“I would like to thank you for the PSM I Training course and mentoring received early in June. All your tips were very valuable and I have been able to pass the exam with a high score despite being new to Scrum.”
Daniel Perianez. IT Consultant

“I attended a Professional Scrum Product Owner class from TheScrumMaster.co.uk in Chicago. The discussions and facilitated exercises made the material apply to real-world situations. We covered a lot of information in 2 days, and I felt there was excellent value in the class. I would recommend this class to others.”
Vickie Ali. Motorola

“I attended the PSPO training with TheScrumMaster.co.uk, and I highly recommend this training for all people who are interested in Agile, Scrum and in particular the role of a Product Owner!”
Bertrand Godde. Product Owner

“Really enjoyed the Professional Scrum Master Course with TheScrumMaster.co.uk this July. They explained everything very clearly and got us to work in groups to make sure we understood all the concepts.”
Tina Akpogheneta. VMware

“Took the PSM I course with TheScrumMaster.co.uk. Found it really helpful and engaging. Would recommend it to anyone who is starting out with Scrum.”
Tim Marlow. Director

“Thanks TheScrumMaster.co.uk for a great two day course learning about the Professional Scrum Master role. It’s a course I’d recommend and it was great value.”
Liz Perry. Project Manager

“I recently attended a really enjoyable and useful Professional Scrum Master course given by TheScrumMaster.co.uk. Their very relevant presentation of the course content helped me to pass the online PSM I assessment a few days later.”
Graham Harter. Chief Technical Architect

“This was a really good course that covered all the key content in a very clear way. The first day was ideal for setting the scene and understanding some philosophies that underpin product ownership, while the second day built on that foundation with Scrum fundamentals. Not only was the content and presentation style very engaging, it motivated me to bring about positive changes to the organisation in my daily role.”
Jason Wicks. Toyota (GB) plc

“I attend the PSM course The course was well run and informative Although it was online via Zoom it did not present any problems and actually enhanced some of the learning.”
Craig BieneK. Project Manager at Royal Bank of Scotland

“I have just completed the PSPO Product Owner training from TheScrumMaster.co.uk I found the pace, content and delivery of the training first class and very engaging”
Dan Smillie. Product Owner at Servelec

“Super Scrum training, beautiful examples, clear language, just enough breaks to keep your mind sharp!”
Tom Laperre. Senior Technical Analyst