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Professional Scrum Master II Course
Live Virtual, UK/London time
23-24th June 2022

504 Reviews

£1,295 + VAT. When is VAT added?

Professional Scrum Master™ II (PSM II) course is a 2-day advanced Scrum Master class designed to support Scrum Masters in their professional development. The PSM II class is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities as a Scrum Master. This course is one step in that journey. The course also includes a free attempt at the globally recognized Professional Scrum Master II (PSM II) certification exam.

Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course helping students to understand the stances that characterize an effective Scrum Master and servant-leader while diving deep into how they serve the Scrum Team, Product Owner and organization. The class then teaches students about related practices and skills to enable them to have the right types of conversations and how to apply them to become better Scrum Masters.

Over the 2 days, students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating an environment for agility to thrive. The Scrum Master role is complex and often, a Scrum Master must be able to apply different stances in order to be effective, such as:

  • The Scrum Master as a Teacher
  • The Scrum Master as a Coach & Mentor
  • The Scrum Master as a Facilitator
  • The Scrum Master as a Change Agent

As a Scrum Master, being able to identify, and effectively apply, which stance would benefit your team the most depending on the situation or circumstance could prove to be the key to the success of your team.

As a Scrum Master, part of your role is to help management and other stakeholders across your organization understand the benefits of Scrum and Agile. Therefore, it is imperative that you have the information and background that is needed to gain credibility in order to be an effective change agent. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources and more.

There will also be time in class for the Professional Scrum Trainer (PST) to provide coaching on challenges that you and your classmates may be experiencing today or may in the future.

View the different Focus Areas covered within this class and others. You can download the course datasheet for offline reading.

Who Should Attend

The Professional Scrum Master II course is an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework. It is particularly beneficial for those people with at least one year of Scrum Master experience.

Course Objectives

  • What practices, tools, skills and stances make an effective Scrum Master
  • How the Scrum principles and values help guide Scrum Masters in the decisions they make
  • How the Scrum Master acts as a servant-leader and improve their ability in this role
  • What the Scrum Master can do to support Development Teams and Product Owners to become more effective
  • Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility
  • Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams
Course Topics

  • Effects on the organization of a successful Scrum Master
  • Dealing with complexity and servant leadership
  • Dealing with team conflict
  • Removing impediments
  • Facilitation techniques
  • The Importance of a “Done” Increment
  • The Sprint Goal
  • Refresh the purpose of the Scrum Events
  • The role of management in Scrum
  • Successful product delivery
  • Measurement in Scrum
  • How to support the Product Owner
  • Scrum Master as a change agent

Assessment & Certifications

All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. If you attempt the PSM II assessment within 14 days and do not score at least 85%, you will be granted a 2nd attempt at no additional cost. You are also entitled to a 40% discount on the Professional Scrum Master III (PSM III) assessment. These industry-recognized PSM certifications require a minimum passing score.

Venue Location

This will be a Live Virtual Remote/Online Course. Find out more about our online courses.

You will attend online and be able to see, hear and interact with the trainer and the other attendees. The format and structure of the course remain the same and we cover all the same material and topics as if you were attending in person.

Attendees will interact throughout, joining in discussions and taking part in group exercises. Lessons are be broken down into short sections followed by a break to allow regular time away from the screen.

Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Class Requirements:

  • Computer with an internet connection, Microphone, Speakers & Webcam.
  • Free install of Zoom.
  • We can assist you with the set up if required.
  • The trainer will be available before the course starts to offer technical assistance.
Simon Kneafsey

About The Trainer

Simon Kneafsey is a Professional Scrum Trainer with Scrum.org & TheScrumMaster.co.uk. He is on a mission to simplify Scrum for 1 million people. He has helped 10,000+ people in 1000+ organisations in 35+ countries so far, and he can help you too!

Simon’s courses come highly recommended with 500+ personal LinkedIn recommendations. He is 5 star rated on Trustpilot & Google. His clients include Google, NASA, the United Nations, Toyota, Coca Cola, Microsoft, Roche, GSK and many, many more.

You can read more about Simon Kneafsey on LinkedIn, TheScrumMaster.co.uk and you can contact him here.

Frequently Asked Questions

Are there still spaces available on this course?
If you can see the ‘Register’ button at the top of the page then there is space available.

What are the course hours?
Courses start at 09:00 and finish at 17:00 each day in the country/time zone listed.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.

What experience do I need to attend?
This an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework. At least one year of Scrum Master experience is suggested.

How much does the Professional Scrum Master II (PSM II) certification cost?
The price of the PSM II assessment and certification is included in the course fee. You will also receive a 40% discount on the PSM III assessment.

How do I achieve the Professional Scrum Master II (PSM II) certification?
The PSM II certification is achieved by taking and passing an online assessment in your own time in the days/weeks following the course. It can be taken from any internet-connected computer.

What is required to achieve the Professional Scrum Master II (PSM II) certification?
The PSM II assessment is comprised of multiple-choice questions that must be completed in 90 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSM II assessment.

Why learn with TheScrumMaster.co.uk?
We have helped 10,000+ people learn Scrum and we can help you!
Free resources to help you learn Scrum fast! 
Exclusive practice assessments to get you certified fast!
Join our community and keep learning after your course. 
Free online coaching and consultations.
Regular chances to attend another course for free!
Join our Affiliate program and earn free course places.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I’m not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU’s for attending a course.

Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.

Can I pay via Credit/Debit card?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay via Credit Card’ option.

Can I pay via Invoice?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay later via Invoice’ option. Alternatively email us at Support@TheScrumMaster.co.uk.

Do I need to pay VAT?
For Live & Online Courses, VAT is added if you are in the UK. VAT will not be added if you are in the EU or the rest of the world.

For In-Person Courses, VAT is added if the course is taking place in the UK or EU. VAT will be removed if you supply an EU VAT number and are outside the UK.

Where can I find your course booking policies?
Visit our course policy page.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
Email us at Support@TheScrumMaster.co.uk.

Course Feedback

500 LinkedIn Reviews

% Star Trustpilot Reviews

5 Star Google Reviews

All round a perfect live-online training experience. Simon was so good, he literally spoiled all other live-online trainings for me - seriously he is so good! I have had other live-online trainings since that I regretted taking. However, Simon's class was by far the best educational investment and I would be surprised, if you were not to feel the same.

I chose Simon off the reviews that I had read about his training. I'm not one for online learning, however this course changed my mind, the facilitation was superb we had space to think and reflect on the huge amount of information given to us over the 2 days

I had a two-day course with Simon and it was a really great experience. He is an amazing teacher and I have learned a lot from him. I recommend him to all the people that want to learn about Scrum.

I recently joined the training with Simon as our instructor. It was one of the most efficient 2-days training I have ever attended. Collaboration, discussion, efficient communication and his ability to convey knowledge seamlessly, made the training exciting!

This is the second course I have attended with Simon, and I purposely selected him for this one as the first one was so good, and this did not let me down. Simon is super knowledgeable on everything scrum and more - using the group exercises and real world examples really brings home each course you attend, and I would recommend to anyone. My first course was in person and this one virtual and all i can say is this did not affect anything in the way of learning or interacting with the group and Simon.

“He’s a phenomenal teacher of Scrum techniques and articulated the Scrum concepts professionally with classic real life examples. Simon has complete mastery about Scrum Framework and proficiently teaches on how it applies in Complex Projects. I think Simon is the best Scrum Trainer out there and I highly recommend him for all your Scrum Training needs”
Praisewin Dinakar. Sr. Staff Software Engineer at Motorola

“I have been lucky enough to attend the Professional Scrum Master presented by Simon. I spent a lot of time searching for, and finding a good course presented by an experienced tutor. Simon lived up to his online profile for professional knowledge and experience and this ensured his course that I attended was both insightful and practical.
Chris Hall. Lead Software Engineer and Scrum Master at Kingfisher IT Services

“If there is one man who knows about Scrum – it is Simon Kneafsey. Buckle up and hold tight as Simon will take you through everything you need to know about Scrum. Engaging, entertaining and drawing on both theory and practice, he is the only man for all your Scrum training needs.”
Davin Mac Ananey. Head of Online / Senior Digital Professional

“How to teach about being a Scrum Master while acting as a great Scrum Master? That’s what Simon did. Experienced, precise with excellent communication skills.”
Josep F. Barranco. Scrum Master at King

“Simon clearly has a mastery of what he teaches and made the course both enjoyable and simple to follow with real-world examples and good use of visuals. Simon has deep knowledge of Scrum and Agile frameworks having previously run leading edge projects prior to becoming a trainer. If you’re serious about Scrum, I recommended you attend one of Simon’s courses.”
Arun Malhotra. Engagement Leader at Pegasystems