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Professional Scrum With User Experience
Live Virtual, UK/London time
20-21st June 2024

504 Reviews

£1,295 + VAT. When is VAT added?

09:00 to 17:00 each day
Format: Live & Online
Trainer: Simon Kneafsey
Language: English

Professional Scrum with User Experience™ (PSU) is a hands-on, activity based course where students experience how Scrum and User Experience (UX) align and integrate to create cross-functional teams that connect more closely with end users and customers, ultimately delivering more value and improving outcomes. By working together in a dual-track agile process, members of the Scrum Team can work more effectively to balance discovery work and delivery work.

The course also includes a free attempt at the globally recognized Professional Scrum with User Experience I certification assessment (PSU I).

Course Overview

In this two day class* students will leverage an ongoing case study as a way of applying techniques learned throughout the class and preparing to take what they learn back to their workplace.  This course is designed for Product Owners and Scrum Masters to enable them to better incorporate design, research and learning into their Scrum process.

Lean UX techniques focus the team toward customer-centric design and discovery. Scrum focuses the team toward rapid delivery and customer feedback. By bringing together Lean UX and Scrum, teams learn how to drive the design together with delivery in short, iterative cycles to assess what works best for the business and the user.

Leveraging Lean UX techniques, the course takes core design and research activities, illustrating how they come together with development and delivery. Attendees explore how these activities fit into a dual-track agile process (Design and Development) where cross-functional teams can work together to explore, experiment and deliver value-based outcomes.

This course was created together with Jeff Gothelf and Joshua Seiden, the authors of the book Lean UX, leveraging their expertise and knowledge. The goal of working together is to help students learn the truth about many of the myths that exist when it comes to bringing together design and development activities and how to overcome the challenges that come with this integrated team approach.

View the different Focus Areas covered within this class and others. You can download the course datasheet for offline reading.

*  When offered in-person, this course is generally delivered over two consecutive days. When offered as a Live Virtual Class, the course may be broken up into more, shorter days.

Course Learning Objectives

  • Gain a common understanding of what is meant by Professional Scrum
  • Dispel many myths about User Experience and its relationship to Agile and Scrum
  • Experience how the UX mindset and the Scrum framework compliment, align, and integrate
  • Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
  • Understand how the Scrum Team can connect more closely with end users and customers
  • Understand how “easily” and “quickly” we can do product development and include UX
  • Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
  • Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
  • Learn how to plan and balance both discovery and delivery work
  • Leave with some UX techniques that can be accomplished within the Scrum Team
  • Understand how anyone on the Scrum Team can support UX practices in support of the product
  • Focus on outcomes and impacts over outputs
  • Embrace the need to release and use measurements to validate outcomes
  • Realize the importance of incorporating UX work as part of the Product Backlog
  • Learn the value of testing hypotheses with experiments
  • Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

Who Should Attend this class?

  • Scrum Masters and Product Owners who will learn how to integrate the UX specialty with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Developers to learn about the customer, plan learning/discovery/design work, and still deliver a “Done” increment each Sprint.

    In addition, Scrum Masters will learn how to incorporate product discovery techniques into Sprints and how to balance the product discovery work with the product delivery work while Product Owners will learn product discovery techniques that User Experience Designers use to better understand the needs of the user.

  • UX Professionals struggling to integrate on a Scrum Team will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.
  • People who have learned about Lean UX and want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team.

PSU I Assessment & Certification

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment. The PSU I assessment is comprised of 60 multiple choice questions that must be completed in 60 minutes. PSU class participants who attempt the PSU I assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.


Venue Location

This is a Live Virtual Remote/Online Course. The course is specially designed to run online and includes frequent breaks and an hour for lunch. 

The format and structure of the course remain the same and we cover all the same material and topics as if you were attending in person.

Attendees will interact throughout, joining in discussions and taking part in group exercises. Lessons are broken down into short sections followed by a break to allow regular time away from the screen.

Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Class Requirements:

  • Computer with an internet connection, Microphone, Speakers & Webcam.
  • Free install of Zoom.
  • We can assist you with the set up if required.
  • The trainer will be available before the course starts to offer assistance.

About The Trainer

Simon Kneafsey is a Professional Scrum Trainer (PST) with Scrum.org & TheScrumMaster.co.uk. He is on a mission to simplify Scrum for 1 million people. Simon has 25+ years of industry experience and has been using Scrum since 2005. He has already helped 25,000+ people with training. His learning resources at TheScrumMaster.co.uk have helped a further 500,000+ people. He can help you too!

Simon’s courses come highly recommended with 950+ personal LinkedIn recommendations. He is 5-star rated on Trustpilot & Google. His clients include Google, NASA, the United Nations, Amazon, Toyota, Coca-Cola, Microsoft, Roche and many, many more.

You can read more about Simon Kneafsey on LinkedInTheScrumMaster.co.uk and you can contact him.

Simon Kneafsey

Frequently Asked Questions

Are there still spaces available on this course?
If you can see the ‘Register’ button at the top of the page then there is space available.

How do I take the assessment?
The fee includes up to 2 attempts at the assessment, which is taken online in your own time following the course. Further details are listed above.

What are the course hours?
Courses hours are listed at the top of the page.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.

Why learn with TheScrumMaster.co.uk?

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I’m not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 7 PDU’s for each day of the course.

Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.

Can I pay via Credit/Debit card?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay via Credit Card’ option.

Can I pay via Invoice?
Yes. Please select the ‘Register now and pay later via Invoice’ option when you register. Find our company information and contact us to request a quote or invitation letter.

Do I need to pay VAT?
For Live & Online Courses, VAT is added if you are in the UK. VAT will not be added if you are in the EU or the rest of the world.

For In-Person Courses, VAT is added if the course is taking place in the UK or EU.

Where can I find your course booking policies?
Visit our course policy page.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
Email us at Support@TheScrumMaster.co.uk.


Course Feedback

LinkedIn Review Simon Kneafsey
Trustpilot Reviews TheScrumMaster.co.uk
Google Reviews TheScrumMaster.co.uk

“He’s a phenomenal teacher of Scrum techniques and articulated the Scrum concepts professionally with classic real life examples. Simon has complete mastery about Scrum Framework and proficiently teaches on how it applies in Complex Projects. I think Simon is the best Scrum Trainer out there and I highly recommend him for all your Scrum Training needs”
Praisewin Dinakar. Sr. Staff Software Engineer at Motorola

“I have been lucky enough to attend the Professional Scrum Master presented by Simon. I spent a lot of time searching for, and finding a good course presented by an experienced tutor. Simon lived up to his online profile for professional knowledge and experience and this ensured his course that I attended was both insightful and practical.
Chris Hall. Lead Software Engineer and Scrum Master at Kingfisher IT Services

“If there is one man who knows about Scrum – it is Simon Kneafsey. Buckle up and hold tight as Simon will take you through everything you need to know about Scrum. Engaging, entertaining and drawing on both theory and practice, he is the only man for all your Scrum training needs.”
Davin Mac Ananey. Head of Online / Senior Digital Professional

“How to teach about being a Scrum Master while acting as a great Scrum Master? That’s what Simon did. Experienced, precise with excellent communication skills.”
Josep F. Barranco. Scrum Master at King

“Simon clearly has a mastery of what he teaches and made the course both enjoyable and simple to follow with real-world examples and good use of visuals. Simon has deep knowledge of Scrum and Agile frameworks having previously run leading edge projects prior to becoming a trainer. If you’re serious about Scrum, I recommended you attend one of Simon’s courses.”
Arun Malhotra. Engagement Leader at Pegasystems