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Professional Scrum With User Experience Course
Live Virtual, UK/London time
25-26th November 2021

504 Reviews

£1,295 + VAT. When is VAT added?

Professional Scrum™ with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class. The course also includes a free attempt at the globally recognized Professional Scrum with User Experience I certification assessment (PSU I).

Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog ordering and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

Professional Scrum with User Experience is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Scrum.org and our Professional Scrum Trainers have worked with Jeff Gothelf and Joshua Seiden the authors of the book Lean UX in the creation of this course, leveraging their expertise and knowledge.

View the different Focus Areas covered within this class and others. You can download the course datasheet for offline reading.

Who Should Attend

  • Scrum Masters and Product Owners who will learn how to integrate the UX speciality with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Development Teams to learn about the customer, plan learning/discovery/design work, and still deliver “Done” product each Sprint.
  • People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog. Sometimes, working in agile contexts. Learn how to lead cross-functional teams in discovery work and align the work of the team around learning and delivering value to users.
  • Anyone involved in delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.
Course Objectives

Students will leave the class understanding:

  • How a cross-functional Scrum Team can include UX specialists
  • How to account for, manage, prioritize and include UX work in the Backlog
  • How to balance discovery and delivery within a Scrum Team
  • How Scrum Teams create customer feedback loops within a Sprint
  • How to ensure customer insight is included in Scrum events and decision-making
  • What the Definition of “Done” is in a world of continuous learning
  • How UX can inform better development decisions
Course Topics

  • Understand how Scrum with UX enhance continuous learning
  • Framing work as problems to solve
  • Outcomes over outputs
  • Managing UX work in Scrum
  • Focus on users
  • Experimentation

Assessment & Certifications

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment. PSU class participants who attempt the PSU I assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Venue Location

This will be a Live Virtual Remote/Online Course. Find out more about our online courses.

You will attend online and be able to see, hear and interact with the trainer and the other attendees. The format and structure of the course remain the same and we cover all the same material and topics as if you were attending in person.

Attendees will interact throughout, joining in discussions and taking part in group exercises. Lessons are be broken down into short sections followed by a break to allow regular time away from the screen.

Full details on how to participate will be sent to you by email shortly before the class.

Live Virtual Class Requirements:

  • Computer with an internet connection, Microphone, Speakers & Webcam.
  • Free install of Zoom.
  • We can assist you with the set up if required.
  • The trainer will be available before the course starts to offer technical assistance.
Lavaneesh Gautam

About The Trainer

Lavaneesh Gautam is a Scrum.org Professional Scrum Trainer, Scrum Master and Agile Coach.

He loves to support and help individuals, teams, and leaders to find their full capability, learn tools of successful collaboration, and unlearn everything else that gets in the way of creativity, innovation, and growth.

You can read more about Lavaneesh Gautam on LinkedIn and you can contact him here.

Frequently Asked Questions

Are there still spaces available on this course?
If you can see the ‘Register’ button at the top of the page then there is space available.

What are the course hours?
Courses start at 09:00 and finish at 17:00 each day in the country/time zone listed.

Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!

Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.

How much does the Professional Scrum with User Experience I (PSU I) certification cost?
The price of the PSU I assessment and certification is included in the course fee.

How do I achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I certification is achieved by taking and passing an online assessment in your own time in the days/weeks following the course. It can be taken from any internet-connected computer.

What is required to achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I assessment is comprised of multiple-choice questions that must be completed in 60 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSU I assessment.

Why learn with TheScrumMaster.co.uk?
We have helped 10,000+ people learn Scrum and we can help you!
Free resources to help you learn Scrum fast! 
Exclusive practice assessments to get you certified fast!
Join our community and keep learning after your course. 
Free online coaching and consultations.
Regular chances to attend another course for free!
Join our Affiliate program and earn free course places.

How many people will attend?
Our courses are kept small to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.

I’m not sure if I have enough experience to take the course. What should I do?
Email us at Support@TheScrumMaster.co.uk and we will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU’s for attending a course.

Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.

Can I pay via Credit/Debit card?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay via Credit Card’ option.

Can I pay via Invoice?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay later via Invoice’ option. Alternatively email us at Support@TheScrumMaster.co.uk.

Do I need to pay VAT?
For Live & Online Courses, VAT is added if you are in the UK. VAT will not be added if you are in the EU or the rest of the world.

For In-Person Courses, VAT is added if the course is taking place in the UK or EU. VAT will be removed if you supply an EU VAT number and are outside the UK.

Where can I find your course booking policies?
Visit our course policy page.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
Email us at Support@TheScrumMaster.co.uk.

Course Feedback

“The training provided by TheScrumMaster.co.uk was thoroughly enjoyable and educational providing me with sufficient knowledge to pass the PSM examination on the first try. I will be recommending then to others wishing to become Scrum Masters.”
Chris Connor. UK Police

“I had a Scrum training course from TheScrumMaster.co.uk. The instructor clearly knows his stuff and how to teach it. I would recommend him to anyone considering Scrum training as he not only delivers the core course contents but wraps it around his extensive industry knowledge.”
Nelson Caicedo. Salesforce

“Simply put – an excellent trainer. Not so simply – All Scrum areas expert with solid practical experience.”
Mariyan Tashev. Team Lead at VMware

“I would like to thank you for the PSM I Training course and mentoring received early in June. All your tips were very valuable and I have been able to pass the exam with a high score despite being new to Scrum.”
Daniel Perianez. IT Consultant

“I attended a Professional Scrum Product Owner class from TheScrumMaster.co.uk in Chicago. The discussions and facilitated exercises made the material apply to real-world situations. We covered a lot of information in 2 days, and I felt there was excellent value in the class. I would recommend this class to others.”
Vickie Ali. Motorola

“I attended the PSPO training with TheScrumMaster.co.uk, and I highly recommend this training for all people who are interested in Agile, Scrum and in particular the role of a Product Owner!”
Bertrand Godde. Product Owner

“Really enjoyed the Professional Scrum Master Course with TheScrumMaster.co.uk this July. They explained everything very clearly and got us to work in groups to make sure we understood all the concepts.”
Tina Akpogheneta. VMware

“Took the PSM I course with TheScrumMaster.co.uk. Found it really helpful and engaging. Would recommend it to anyone who is starting out with Scrum.”
Tim Marlow. Director

“Thanks TheScrumMaster.co.uk for a great two day course learning about the Professional Scrum Master role. It’s a course I’d recommend and it was great value.”
Liz Perry. Project Manager

“I recently attended a really enjoyable and useful Professional Scrum Master course given by TheScrumMaster.co.uk. Their very relevant presentation of the course content helped me to pass the online PSM I assessment a few days later.”
Graham Harter. Chief Technical Architect

“This was a really good course that covered all the key content in a very clear way. The first day was ideal for setting the scene and understanding some philosophies that underpin product ownership, while the second day built on that foundation with Scrum fundamentals. Not only was the content and presentation style very engaging, it motivated me to bring about positive changes to the organisation in my daily role.”
Jason Wicks. Toyota (GB) plc

“I attend the PSM course The course was well run and informative Although it was online via Zoom it did not present any problems and actually enhanced some of the learning.”
Craig BieneK. Project Manager at Royal Bank of Scotland

“I have just completed the PSPO Product Owner training from TheScrumMaster.co.uk I found the pace, content and delivery of the training first class and very engaging”
Dan Smillie. Product Owner at Servelec

“Super Scrum training, beautiful examples, clear language, just enough breaks to keep your mind sharp!”
Tom Laperre. Senior Technical Analyst