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Professional Scrum With User Experience course
London, UK
20-21st May 2019

£1,295 + VAT

Course Description

This 2-day hands-on course where students with some Scrum experience will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class.

Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.

This is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Who Should Attend

Scrum Masters, Product Owners and anyone involved in delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialities. People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.

Course Objectives

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog prioritization and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

  • Understand how cross functional Scrum Teams can include UX specialists
  • Learn to account for, manage, prioritize and include UX work in the Backlog
  • Explore how to balance discover and delviery within a Scrum Team
  • Know how Scrum Teams create customer feedback loops within a Sprint
  • Ensure customer insight is included in Scrum events and decision-making
  • Communicate the Definition of “Done” in a world of continuous learning
Course Topics

  • Understand how Scrum with UX enhance continuous learning
  • Framing work as problems to solve
  • Outcomes over outputs
  • Managing UX work in Scrum
  • Focus on users
  • Experimentation

Assessment & Certifications

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) assessment. Class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Venue Location

The course will be held at:
 
Holiday Inn London – Kensington
Wrights Ln,
Kensington,
W8 5SP
UK
 
Simon Kneafsey

About The Trainer

Simon Kneafsey is a Professional Scrum Trainer with Scrum.org, the home of Scrum. He offers Scrum training courses with certification all over the world. Simon has trained 1000+ people in 100+ organisations.

Simon led the development of the Times newspaper iPad app and www.dailymail.co.uk. Over the last 10 years Simon has been helping organisations including Google, Microsoft, UK Government, Vodafone, Marks & Spencer and Pearson.

You can read more about Simon Kneafsey on LinkedIn, www.thescrummaster.co.uk and you can contact him here.

Frequently Asked Questions

Are there still spaces available on this course?
Yes, there are still spaces. Course pages are removed once they are full.

What are the course hours?
Courses start at 09:00 and finish at 17:00 each day.

How much does the Professional Scrum with User Experience I (PSU I) certification cost?
The price of the PSU I assessment and certification is included in the course fee.

How do I achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I certification is achieved by taking and passing an online assessment in your own time in the days/weeks following the course. It can be taken from any internet connected computer.

What is required to achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I assessment is comprised of multiple choice questions that must be completed in 60 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSU I assessment.

How many people will attend?
Courses are capped at around 10 attendees to ensure a premium experience.

How should I prepare for the course?
The only preparation required is to read the Scrum Guide.

I’m not sure if I have enough experience to take the course. What should I do?
Email the trainer at support@thescrummaster.co.uk and they will advise you.

Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU’s for attending a course.

Can I pay via Credit/Debit card?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay via Credit Card’ option.

Can I pay via Invoice?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay later via Invoice’ option. Alternatively email us at support@thescrummaster.co.uk.

Where can I find your course booking policies?
Visit our course policy page.

Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.

Where can I contact the trainer with further questions?
You can email the trainer at support@thescrummaster.co.uk.

Course Feedback

“He’s a phenomenal teacher of Scrum techniques and articulated the Scrum concepts professionally with classic real life examples. Simon has complete mastery about Scrum Framework and proficiently teaches on how it applies in Complex Projects. I think Simon is the best Scrum Trainer out there and I highly recommend him for all your Scrum Training needs”
Praisewin Dinakar. Sr. Staff Software Engineer at Motorola

“I have been lucky enough to attend the Professional Scrum Master presented by Simon. I spent a lot of time searching for, and finding a good course presented by an experienced tutor. Simon lived up to his online profile for professional knowledge and experience and this ensured his course that I attended was both insightful and practical. His knowledge of Scrum theory and real world experiences ensured I received maximum value.”
Chris Hall. Lead Software Engineer and Scrum Master at Kingfisher IT Services

“If there is one man who knows about Scrum – it is Simon Kneafsey. Buckle up and hold tight as Simon will take you through everything you need to know about Scrum. Engaging, entertaining and drawing on both theory and practice, he is the only man for all your Scrum training needs.”
Davin Mac Ananey Head of Online / Senior Digital Professional

“How to teach about being a Scrum Master while acting as a great Scrum Master? That’s what Simon did. Experienced, precise with excellent communication skills, Simon kept the motivation of the audience and he met the deadline and goals of the course.”
Josep F. Barranco. Scrum Master at King

“Simon clearly has a mastery of what he teaches and made the course both enjoyable and simple to follow with real-world examples and good use of visuals. Simon has deep knowledge of Scrum and Agile frameworks having previously run leading edge projects prior to becoming a trainer. If you’re serious about Scrum, I recommended you attend one of Simon’s courses.”
Arun Malhotra. Engagement Leader at Pegasystems

“Simon is really passionate with what was explaining to us. He shared experiences and ideas that added great value to the course. Definitely Simon has lot of knowledge and was able to reply to all our questions and concerns.”
Juan A. Rico Lorente. PHP Developer & Scrum Master

“Simon taught a foundation scrum master course to a team of 15 people in an area embracing agile and the Scrum framework. He provided the best and most enjoyable course I’ve been on: offering practical and well thought out exercises combined with a relaxed and fun delivery of the content. I really enjoyed it and left with immediately usable tools and approaches.”
Jack Dance-Panas. Solutions Architect at Lloyds Banking Group