Free Agile Master III (UAM III) Practice Questions

A team supports a live online service. Most incoming work consists of production incidents, regulatory requests and urgent customer issues, although some planned product development also takes place.

Recommend an appropriate way of working. Explain which Agile practices you would use, whether Scrum, Kanban or another approach is most appropriate, how work should be managed and how success should be evaluated.

A company has invested heavily in Agile coaches, Scrum Masters and training, yet decision-making remains slow, departments work independently, blame is common and improvement initiatives rarely last.

How would you create the conditions for sustained organisational improvement? Consider leadership, culture, organisational design, learning, feedback loops, experimentation and continuous improvement.

You have been asked to lead the Agile transformation of a 400-person organisation. Teams use a mixture of Agile and traditional approaches, leadership expectations differ significantly across departments and customer satisfaction has declined despite increasing delivery activity.

Describe your approach for the first six months. Explain your priorities, how you would engage leaders, work with teams, create transparency, balance short-term improvements with long-term change and determine whether the transformation is succeeding.