Professional Scrum Facilitation Skills™ is an interactive course designed to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.
A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment in which each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.
Course Overview
In this one-day* skills-building course, participants will learn how to become better facilitators to improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.
View the different Focus Areas covered within this class and others. You can download the course datasheet for offline reading.
* When offered in-person, this course is generally delivered over one day. When offered as a Live Virtual Class, the course may be broken up into more, shorter days.
Course Learning Objectives
- Develop facilitation skills and a facilitator’s mindset
- Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult
- Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
- Explore how facilitation can address challenging scenarios most Scrum Teams encounter
- Apply facilitation skills and techniques to improve the Scrum events and other interactions
- Understand how to encourage diverse perspectives, while bringing the team together to reach decisions
- Experience the elements of group dynamics and how they influence the decision-making process
- Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances
Who Should Attend this class?
This course is ideal for:
- Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
- Scrum Coaches, Agile Coaches and Consultants
This course is not suitable for professionals with little Scrum knowledge or experience.
PSF Skills Assessment & Certification
All participants completing the Professional Scrum Facilitation Skills course will receive a password to attempt the Professional Scrum Facilitation Skills assessment. The PSF Skills assessment is comprised of 20 multiple choice questions that must be completed in 30 minutes. PSF Skills class participants who attempt the PSF Skills assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.
Venue Location
This is a Live Virtual Remote/Online Course. The course is specially designed to run online and includes frequent breaks and an hour for lunch.
The format and structure of the course remain the same and we cover all the same material and topics as if you were attending in person.
Attendees will interact throughout, joining in discussions and taking part in group exercises. Lessons are broken down into short sections followed by a break to allow regular time away from the screen.
Full details on how to participate will be sent to you by email shortly before the class.
Live Virtual Class Requirements:
- Computer with an internet connection, Microphone, Speakers & Webcam.
- Free install of Zoom.
- We can assist you with the set up if required.
- The trainer will be available before the course starts to offer assistance.
About The Trainer
Simon Kneafsey is a Professional Scrum Trainer (PST) with Scrum.org & TheScrumMaster.co.uk. He is on a mission to simplify Scrum for 1 million people. Simon has 25+ years of industry experience and has been using Scrum since 2005. He has already helped 25,000+ people with training. His learning resources at TheScrumMaster.co.uk have helped a further 500,000+ people. He can help you too!
Simon’s courses come highly recommended with 950+ personal LinkedIn recommendations. He is 5-star rated on Trustpilot & Google. His clients include Google, NASA, the United Nations, Amazon, Toyota, Coca-Cola, Microsoft, Roche and many, many more.
You can read more about Simon Kneafsey on LinkedIn, TheScrumMaster.co.uk and you can contact him.
Frequently Asked Questions
Are there still spaces available on this course?
If you can see the ‘Register’ button at the top of the page then there is space available.
How do I take the assessment?
The fee includes up to 2 attempts at the assessment, which is taken online in your own time following the course. Further details are listed above.
What are the course hours?
Courses hours are listed at the top of the page.
Can I attend from my country?
Yes. Everyone is welcome at all of our courses. You can attend from anywhere!
Can I attend on a different date?
Yes. We run courses regularly and you can find all our upcoming dates on our public course page.
Why learn with TheScrumMaster.co.uk?
- We have helped 25,000+ people learn Scrum since 2012.
- We have 950+ LinkedIn recommendations and are 5-star rated on Trustpilot & Google!
- We provide extensive practice assessments to ensure you gain certification.
- We provide an eLearning version of the course for reference and revision.
- Join our Community for ongoing coaching, events & resources.
- Join our Affiliate program and earn free courses.
- Receive regular chances to attend another course at no cost.
How many people will attend?
Our courses are kept small to ensure a premium experience.
How should I prepare for the course?
The only preparation required is to read the Scrum Guide. We provide a range of free additional resources to help you learn more in advance if you wish.
I’m not sure if I have enough experience to take the course. What should I do?
Email us at [email protected] and we will advise you.
Can I claim PMI PDU credits for attending the course?
Yes. You can claim 7 PDU’s for each day of the course.
Do you offer discounts?
We usually offer discounts for group bookings, not for profit organisations and hardship cases. Find out more at our Discounts page.
Can I pay via Credit/Debit card?
Yes. Please click the ‘Register’ button at the top of the page, then select the ‘Register now and pay via Credit Card’ option.
Can I pay via Invoice?
Yes. Please select the ‘Register now and pay later via Invoice’ option when you register. Find our company information and contact us to request a quote or invitation letter.
Do I need to pay VAT?
For Live & Online Courses, VAT is added if you are in the UK. VAT will not be added if you are in the EU or the rest of the world.
For In-Person Courses, VAT is added if the course is taking place in the UK or EU.
Where can I find your course booking policies?
Visit our course policy page.
Where can I find more answers to common questions?
Visit our full FAQ page for more answers to frequently asked questions.
Where can I contact the trainer with further questions?
Email us at [email protected].
Course Feedback
“He’s a phenomenal teacher of Scrum techniques and articulated the Scrum concepts professionally with classic real life examples. Simon has complete mastery about Scrum Framework and proficiently teaches on how it applies in Complex Projects. I think Simon is the best Scrum Trainer out there and I highly recommend him for all your Scrum Training needs”
Praisewin Dinakar. Sr. Staff Software Engineer at Motorola
“I have been lucky enough to attend the Professional Scrum Master presented by Simon. I spent a lot of time searching for, and finding a good course presented by an experienced tutor. Simon lived up to his online profile for professional knowledge and experience and this ensured his course that I attended was both insightful and practical.
Chris Hall. Lead Software Engineer and Scrum Master at Kingfisher IT Services
“If there is one man who knows about Scrum – it is Simon Kneafsey. Buckle up and hold tight as Simon will take you through everything you need to know about Scrum. Engaging, entertaining and drawing on both theory and practice, he is the only man for all your Scrum training needs.”
Davin Mac Ananey. Head of Online / Senior Digital Professional
“How to teach about being a Scrum Master while acting as a great Scrum Master? That’s what Simon did. Experienced, precise with excellent communication skills.”
Josep F. Barranco. Scrum Master at King
“Simon clearly has a mastery of what he teaches and made the course both enjoyable and simple to follow with real-world examples and good use of visuals. Simon has deep knowledge of Scrum and Agile frameworks having previously run leading edge projects prior to becoming a trainer. If you’re serious about Scrum, I recommended you attend one of Simon’s courses.”
Arun Malhotra. Engagement Leader at Pegasystems


















