This Ultimate Scrum Facilitation Skills eLearning course is designed to help Scrum practitioners develop a facilitator’s mindset and learn essential facilitation skills.
Scrum emphasises empowering the Scrum Team to tackle problems and make decisions. It establishes opportunities for these discussions, while the Scrum Values foster a setting where every Scrum Team member can express their viewpoint. However, team dynamics can sometimes falter. Members might stray from objectives, disengage, or struggle to reach consensus. Skilful facilitation can steer the team towards their targeted results.

Learn to become a better facilitator to improve interactions with your Scrum Teams and stakeholders. Focus on how to adopt facilitation as a stance.
The course also prepares you for the Scrum.org Professional Scrum Facilitation Skills (PSF Skills) assessment and certification. It focuses on the knowledge and understanding assessed in the exam.
5 star rated
40,000 users
Expert created
Self-paced micro lessons
Get certified fast
Money back guarantee
What You Will Learn
This course develops your ability to facilitate effectively in a wide range of Scrum-related situations. It helps you understand when and how to intervene, guide discussions, and support teams without taking control away from them.
By the end of the course, you will have a stronger understanding of facilitation principles and how to apply them in real-world scenarios. You will learn how to:
- Develop facilitation skills and adopt a facilitator’s approach.
- Understand the facilitation principles that guide effective facilitation.
- Learn facilitation techniques and how to apply them appropriately.
- Enable healthy collaboration within Scrum Teams and with stakeholders.
- Explore how facilitation can help address challenging situations commonly faced by Scrum Teams.
- Encourage diverse perspectives while supporting the Scrum Team in reaching decisions.
- Understand group dynamics and how they influence behaviour and decision-making.
Who Should Take This Course?
- Scrum Masters and Scrum Team members interested in learning how to use facilitation to enhance their team’s success
- Scrum Coaches, Agile Coaches and Consultants.
- Anyone preparing for the Scrum.org Professional Scrum Facilitation Skills (PSF Skills) assessment and certification.
- A basic understanding of Scrum is recommended for taking this course. Take our free Ultimate Scrum eLearning Course to cover the fundamentals.
FAQ
How effective is the eLearning course?
Our eLearning courses are 5 star rated and have been used by more than 40,000 people. They were created by Simon Kneafsey, our principal trainer who has more than 20 years experience with Scrum & Agile.
Is the content up to date?
Yes. All our eLearning courses are fully up to date with the latest standards. Updates and new lessons are added regularly.
Is certification included?
Yes. Upon successful completion you will receive certification from TheScrumMaster.co.uk. The eLearning courses are also excellent preparation for Scrum/Agile certifications from the major providers including Scrum.org and SAFe.
Is eLearning as effective as a live course?
Nothing beats attending a live course and learning alongside others. However, the cost of this often puts it out of reach of many people. Our eLearning courses let you cover and learn the same content at a fraction of the cost.
How can I be sure this is right for me?
Access the free sample lessons to try before you buy.
We also offer a full money back guarantee if you are not completely satisfied.
How do I access the eLearning course?
Access to the eLearning course is provided via the website immediately once you purchase.
How long will it take me to complete?
The number of lessons is detailed below. Each lesson is 3-5 minutes. Most courses can be completed in 1.5 – 3 hours. You can pause and resume whenever you wish.
What languages are supported?
Our eLearning courses are available in English and 40+ other languages.
How can the price be so low?
Our Trainers have been curating and creating the content over the past 20 years. As a result the current cost of production is low. We pass the savings on to you.
Can I access all the eLearning courses?
Yes. it is £40 + VAT per month to access all the Ultimate Scrum & Agile eLearning Courses.
Details
- £50 + VAT for this course OR £40 + VAT per month for all Ultimate Scrum & Agile eLearning Courses.
- 10+ self-paced micro lessons to read or watch.
- Free sample lessons so you can try before you buy.
- Ultimate Scrum Facilitation Skills certification from TheScrumMaster.co.uk upon completion.
- Full money back guarantee if you are not completely satisfied.
- Lifetime access including all future updates and new lessons.
- Fully up to date with the latest Scrum Guide (2020).
- Available in English and 40+ other languages.
- Bulk buy and Reseller discounts are available. Join our Affiliate program.
- Please contact [email protected] if you require support.
- This eLearning course was not created and is not endorsed by Scrum.org.
- Profits from our eLearning courses are donated to our charity of choice.


The micro-lessons made it easy to learn and apply facilitation techniques quickly. I particularly liked how it covered handling difficult situations and keeping teams aligned. It’s already improved the quality of our Scrum.
The facilitation techniques I learned have transformed our Scrum events. They’re now collaborative, engaging, and truly productive.
This course completely changed how I work with my Scrum Team. The lessons were practical, focused, and gave me confidence to lead more effectively.
Great practices for new Scrum Masters
This course helps me to prepare for the scrum.org assessment in a flexible, well paced and structured way!