The Demand Manager course is ideal for Business Analysts and Product Managers looking for their next career development.
This course is as also suitable for managers who need to record, track and manage customer requests, and facilitate planning and prioritisation.
Upon completion of this 2 day course, you receive the Demand Manager credential from Kanban University.
Who Should Attend
- Managers who Record, track, manage customer requests.
- Managing discovery
- Facilitate capacity planning
- Facilitate planning and prioritisation
- Business Analysts, Product Owners seeking the next career development
- Recognisable for requirements definition, risk analysis, customer negotiation.
The prerequisite for the Demand Manager course is to have taken either the Flow Manager course or any of the Kanban Management Professional (KMP) classes. The KMP training classes include Kanban System Design (KSD), Kanban for Systems Improvement (KSI) or Kanban for Design and Innovation (KDI).
Course Objectives
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Develop the confidence to lead customer interactions and negotiations.
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Make credible decisions that drive alignment and enable a shared understanding.
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Implement metrics and policy for governance and oversight of the upstream workflow.
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Understand how to add value as a manager in a self organising workplace where empowered people act with autonomy.
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Create and use decision filters and risk assessment frameworks.
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Drive improvements in upstream processes with appropriate feedback loops.
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Learn to lead Replenishment, Options review, Delivery Planning, Risk review, Strategy review
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Understand product market fit with Fit For purpose Framework, (F4P)
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Drive evolutionary product and service delivery improvement using the F4P framework.
Certification
This course has been accredited by the Kanban University. Upon course completion you will receive the Demand Manager Credential from Kanban University.
Reviews & Feedback
Upcoming Courses
This course is exclusively for in-house private training. Get in touch to book a private course.