Terms and Conditions – Private Training, Consulting & Coaching

Terms and Conditions for private training, consulting & coaching services by No Limits Media Solutions Ltd (trading as TheScrumMaster.co.uk) version 2.0 (17 Feb 2022).

A. TERMS AND CONDITIONS OF SALE

In these Terms and Conditions, “we” means No Limits Media Solutions Ltd (trading as TheScrumMaster.co.uk): and “you” means the person or business that purchases private training, either live & online or in-person (on your premises, or premises arranged by us on your behalf).

  1. These terms and conditions apply to all contracts for the provision of training services to you to the exclusion of any other terms and conditions specified by you or any of our previous terms and conditions. 
  2. All prices quoted in marketing materials, including on our websites and in any conversations with our staff are subject to confirmation in writing and are exclusive of VAT, which will be chargeable at the rate fixed by legislation at the date of supply.
  3. All invoices are due for payment in full within 28 days of the date of invoice unless otherwise stated. We may at our sole discretion extend the date for payment subject to prior written agreement. 
  4. Assessment invites will not be sent out by the relevant organisation (Scrum.org, Kanban University etc) until full payment has been received. We strongly recommend payment is made no later than the last day of a course to prevent this from affecting the attendee’s assessment & certification attempts.
  5. We reserve the right to charge interest on any invoices which remain unpaid beyond the due date at the rate of 10% per annum over the Bank of England base rate from time to time from the due date until the date of payment in full.
  6. Our failure at any time or for any period to enforce any one or more of these Terms and Conditions shall not be a waiver of them or a waiver of our right to enforce such Terms and Conditions in the future.
  7. Each of the above and below Terms and Conditions shall be read and construed independently of each other so that if one or more is held to be invalid for any reason whatsoever, then the remaining Terms and Conditions shall be valid. Further, if any Term or Condition is found to be void, but would be valid if some part of it were deleted, then such Term or Condition shall apply with such modification as may be necessary to make it valid and effective.
  8. We shall not be responsible for any failure to perform our obligations due to circumstances beyond our control.
  9. No amendment or variation to these Terms and Conditions shall be effective unless confirmed in writing by one of our authorised representatives.
  10. These Terms & Conditions are governed by English Law and we and you submit to the exclusive jurisdiction of the English courts.

B. RESCHEDULING AND/OR CANCELLATION OF PRIVATE TRAINING COURSES

Please note that all bookings for private training courses either live & online or in-person (on your premises, or premises arranged by us on your behalf) are accepted on the basis that the following charges will apply to cancellations or requests for rescheduling.

  1. Cancellation charges are as follows:
    1. If notification is received 28 days or more in advance of the scheduled date no payment is due. Any non-refundable travel expenses already incurred will need to be reimbursed.
    2. If notification is received between 14 and 28 days or more in advance of the scheduled date of the course, 50% of the fee will be due.
    3. In respect of notifications of cancellation received less than 14 working days in advance of the scheduled date of the course, the full fee will be due. 
  2. Rescheduling charges are as follows: 
    1. For requests received 28 working days or more in advance of the scheduled date of the course, there is no rescheduling charge. Any non-refundable travel expenses already incurred will need to be reimbursed.
    2. If notification is received between 14 and 28 days or more in advance of the scheduled date of the course, an additional fee equal to 50% of the quoted fee will be due. Any non-refundable travel expenses already incurred will need to be reimbursed.
    3. In respect of notifications of cancellation received less than 14 working days in advance of the scheduled date of the course, the full fee will be due. 

C. WARRANTY AND LIABILITY

  1. The participant accepts that it is their responsibility to verify that the Training Course is suitable for the requirements of the participant attending and that the participant has the necessary level of competence to be able to achieve the objectives of the Training Course. We shall have no liability for any use of, or any inability to use, any material supplied or knowledge gained from participation in the Training Course.
  2. Our liability for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the Training Course out of which the loss or damage has arisen. We will not be liable for indirect, special or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.

D. COPYRIGHT

  1. The Training Course content and materials remain the copyright of No Limits Media Solutions and/or our partners. Unauthorised copying or redistribution of the Training Course materials is prohibited unless agreed in advance in writing by No Limits Media Solutions Ltd.

E. ASSIGNMENT

  1. Your rights under this Agreement are not property rights and may not be transferred to third parties. You are not authorised to resell any participant places to any external or third parties without the prior written agreement of No Limits Media Solutions Ltd.

F. AMENDMENT AND WAIVER

  1. This Agreement may not be amended except in a writing signed by both parties. No waiver of any terms of this Agreement occurs unless in writing signed by the party waiving its rights.

G. FORCE MAJEURE

  1. We shall not be liable or deemed to be in default for any delay or failure in performance under this Agreement resulting directly or indirectly from acts of God, or any causes beyond the reasonable control of No Limits Media Solutions Ltd.

H. YOUR CONTACT DETAILS

  1. We will use the contact and participant details you provide during the registration process to provide you with further details regarding this Training Course. We may also include you on our mailing list, which we use to contact you from time to time with information on our other activities and events. You can unsubscribe from the mailing list at any time. We may also share your contact details (including email address) with other course attendees unless you opt-out in writing beforehand.
  2. Attendees names and email addresses will be sent to the relevant certifying organisation (Scrum.org, Kanban University etc). Scrum.org and Kanban University are based in the USA and will hold the data there. You can opt-out of this in writing in advance of your course, but attendees will then not receive access to post-course assessments.

I. PRIVACY

  1. Details of our privacy and GDPR policies can be found here: TheScrumMaster.co.uk/privacy-policy/
  2. We may use your name, image, description, reviews/recommendations and company details in promotional materials including our website. You can opt-out of this at any time by notifying us via email.

J. EQUALITY, DIVERSITY & INCLUSION

  1. We value safety and inclusiveness. Details of our Equality, Diversity and Inclusion Policy can be found at TheScrumMaster.co.uk/equality-diversity-and-inclusion-policy

K. GENERAL

  1. The terms and conditions and details in this document represent a complete statement of the agreement between the parties and supersede all prior discussions, correspondence and representations. Our brochures and advertisements are for information purposes only and are not intended to form any agreement between No Limits Media Solutions Ltd and the recipient. 
  2. These terms and conditions are subject to change without notice and changes will apply to any enrolment/Training Course order received after the date of the change. These terms and conditions may not be varied except in a written agreement signed by an officer of No Limits Media Solutions Ltd. No Limits Media Solutions Ltd acceptance of a purchase order containing different terms and conditions does not modify or supersede these terms and conditions. A waiver by No Limits Media Solutions Ltd of any of the terms herein or the granting of time or indulgence by No Limits Media Solutions to the Customer shall in no way affect our rights hereunder. 
  3. If any provision herein is held to be invalid illegal or unenforceable, the validity and enforceability of the remaining provisions shall not in any way be affected or impaired. This agreement shall be governed by and interpreted in accordance with English Law.