Value Stream Mapping (VSM) is a step-by-step process for identifying and eliminating waste in the value chain to maximize customer value. Learn how to unleash the power of VSM in this 1-day course.
VSM is both a visual mapping tool for gaining visibility into operational processes and a management practice that aims to unify the entire organisation around the same goals. It plays an important role in Lean management, allowing organisations to visualise and understand both the current and future state workflow that takes a product/service from concept to completion.
Value Stream Mapping is a useful tool for any business where workflows involve multiple steps and departments before products and/or services reach the customer. After completing this course, you will be able to examine your business processes from an end-to-end perspective, increase efficiency and productivity, reduce waste and cost, and systematically improve customer satisfaction.
For a private (on-site or live-virtual) course for your team, contact us now!
Audience
This course is for anyone who wants to understand and use Value Stream Mapping. Typical attendee roles include business analysts, managers, leaders, agile coaches, Product Owners and Scrum Masters.
Course Prerequisites
There are no prerequisites for this course, other than a willingness to learn about Value Stream Mapping. No technical knowledge or experience is required.
Course Syllabus
- What is Value Stream Mapping (VSM)
- Understand terminology and symbols used in Value Stream Mapping
- Steps to Create a Current State Value Stream Map
- Analyse the Current State Value Stream Map
- Build a Future State Value Stream Map
- Value Stream Mapping Guidelines
- Real-World Case Study
Assessment and Certification
There is no assessment or certification with this course.
Course Outcomes
- Understand Value Stream Mapping & how to use it
- Create & Analyse a Current State Value Stream Map
- Create a Future State Value Stream Map
- Be prepared to create and use Value Stream Mapping at your organisation
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Upcoming Courses
This course is exclusively for in-house private training. Get in touch to book a private course.
