Effective Stakeholder Collaboration for Scrum Teams Self-Paced Course

Effective stakeholder collaboration is one of the most critical, yet challenging parts of building products. Ineffective stakeholder collaboration can result in delays, frustration, waste and broken trust, undermining the work that has been done to deliver the product.

This self-paced course helps Scrum Teams evolve the way they work beyond the fundamentals of Scrum to engage with practical, human-centered stakeholder collaboration. It focuses on identifying the right stakeholders, engaging them early, building empathy, understanding needs and navigating conflict with Scrum centered as the engine that drives collaboration and the delivery of value.

Throughout the course students take part in interactive activities, reading, watching videos and quizzes while learning from real-world scenarios. Learn what makes effective stakeholder collaboration for Scrum Teams for better alignment, better decisions and better outcomes!

Course Overview

In this self-paced online course, you will learn how Scrum Team members effectively collaborate with stakeholders of all kinds. In complex product development, real success depends on how people collaborate with those outside of the Scrum Team in shaping a product vision, priorities and outcomes. This course goes beyond theory to focus on the skills, mindsets and techniques needed for Scrum Teams to build trust, alignment and shared ownership with stakeholders. This course prepares you to move beyond the mechanics of frameworks into the art of stakeholder collaboration. It will equip you to deliver value not only through your Scrum Team, but also through the partnerships you create across and beyond your organization.

Course Learning Outcomes

After completing the course students will be able to effectively engage stakeholders in Scrum by leveraging empathy, Scrum events, artifacts and complementary practices to improve product outcomes and they will be able to:

• Explain the role of stakeholders in Scrum and how they contribute to the success of a product
• Explain the importance of a clear product vision and shared goals for aligning stakeholders to enable effective decision-making
• Implement collaboration strategies based on the categorization of stakeholders
• Demonstrate empathy-driven techniques to uncover stakeholder needs, goals and pain points beyond stated product requirements
• Adapt stakeholder collaboration strategies for different stakeholders, situations and levels of complexity
• Describe how to align stakeholders around priorities and trade-offs when managing conflict and challenging dynamics
• Describe effective communication skills to drive decisions and sustain stakeholder engagement in real-world scenarios

Who Should Attend this Course?

This course is for Scrum Team members including Scrum Masters, Product Owners and Developers as well as anyone interested in developing their collaboration skills with the goal of delivering outcomes that are aligned with customer and organizational goals.

It is recommended that students have familiarity with the Scrum framework before taking this course. Some examples include reading the Scrum Guide, completing a Scrum training class, or having experience applying Scrum.

Take the Course

This course is delivered fully online at your own pace.  You can take it over a period of days, weeks or months, whatever suits your availability and needs. The course will take approximately 5 hours to complete. After completing the course, students will receive a downloadable recognition of course completion certificate.