Glossary AllABCDEFGHIJKLMNOPQRSTUVWXYZ L Lead Time The time between receiving a request and delivering on it. Learn More → Leadership The ability of an individual or a group of people to influence and guide followers... Learn More → Lean A collection of principles, supported by practices and tools, aimed at optimising the delivery of... Learn More → Lean UX An iterative approach to user experience design that emphasises collaboration, rapid experimentation, and continuous improvement.... Learn More →