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What should a Scrum Team do if they lack sufficient knowledge to refine a Product Backlog Item?

When a Scrum Team lacks sufficient knowledge to refine a Product Backlog Item, they may undertake a Spike. A Spike is a learning activity aimed at deepening the team’s understanding of a Product Backlog Item. It involves researching and experimenting to gather the necessary information.

Spikes should have clear objectives and expected outcomes, and it is a good practice to Timebox them to prevent excessive time spent on research. This approach ensures the team gains enough understanding to proceed without seeking perfection, thus enabling them to continue progressing with the Project.

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